Frequently Asked Questions

Top questions
Yes, select the plan of your choice and subscribe.
Yes it can and is usually configured on request. Please, contact customer support for more information on this.
It last for eternity. However, you need to know that you will get limited features with the free plan.
No. But you can add it to your home screen
You will be downgraded, but not without been sent at least two reminders and warnings when you fail to renew your subscription.
Ensure you download and save your records before your account is downgraded. However, you can contact the customer support centre for help in the case that your account is downgraded before doing so.
Very secure as your information is being secured with a multi-layered security technology.
To upgrade to other plans, please contact customer support via live chat, phone or email.
Yes, if you prefer that option of paying every month. However, you could decide to pay yearly or in the case of the enterprise plan, a one-off payment.
No, you cant't. Please, contact customer support if you are having issues with the payment.
You should contact customer support for further discussion on this.
To add new documents and carry out other task on Document Management System, please, watch the “how to” videos.